Privacy and Cookie Statements

About our privacy policy

Tree Sea Studio cares greatly about your privacy. We exclusively process data that we need for (improving) our services and carefully handle all information gathered about you and your usage of our services:

Collected data

  • Name
  • Delivery address
  • Bank account number
  • E-mail address
  • Phone number
  • IP address

Data used for these purposes:

* To inform you about your placed order
* To create a good customer service for you
* For marketing purpose
* To keep our website up to date
* To create a closed agreement with you

Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by Tree Sea Studio. The starting date for the validity of these terms and conditions is 29/12/2022, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the personal data you provide us. If you have any questions about our privacy policy, please contact us via e-mail: info@treeseastudio.com.

About our dataprocessing

We don’t use your personal data for other purposes than called above, or we have named this in advance. We will never sell your data to third parties. Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.

Webshopsoftware

Shopify

Our webshop has been developed using Shopify software. Personal data gathered with the use of our website and services is shared with Shopify. Shopify requires access to these details to offer (technical) support. They will not use this data for any other purposes. My Shopify has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data. Shopify is a certified processor of credit card information. Shopify uses cookies to gather technical information about the use of the software. No personal data is gathered and/or stored. Shopify maintains the right to internally share the gathered data to improve its own services. Shopify does not store your data for longer than allowed by the legal terms. The EU/US Privacy shield applies, it is possible that your data is processed In the United States.

E-mail and mailinglists
We offer a newsletter if you are interested to be informed about our products, events, upcoming sales and services. You can sign in by using your e-mail address, by doing this you give us permission to add you to our members list and use your e-mail address for informative purposes.Purpose of data processing.

For our regular business email, we use the email services of Shopify. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. Shopify does not have access to our mailbox and we treat our email-traffic confidentially.

Reviews

WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide your name, place of residence and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

 

General purpose of data processing

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to - not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.

Automatically collected data

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

Retention periods

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. This also means we will maintain your data for no more than two years following your last contact or transaction, unless there is a legal justification for doing so. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.

Your rights

Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.

Your personal rights concerning personal data

  • Right of inspection

At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. 

  • Right to rectification

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. 

  • Right to restriction of processing

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. 

  • Right of transferability

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. 

  • Right of objection and other rights

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. 

If we can help you with one of the above called rights, you can always contact info@treeseastudio.com and we will reply as soon as possible and do our best to answer your request within 30 working days.

Our cookie statement

Shopify Store

We use Shopify's platform to run our online store. Read more about cookies (and other similar tracking technologies) and how Shopify uses the data collected through these technologies, in this website and in their Privacy Policy.

Some cookies are necessary for the functioning of our website. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages. We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username in case you create an account, or the region you are in to tailor for example the language of the website specifically to your preferences.

Shopify places the following cookies for visitors of their stores that are necessary for the functioning of the store:

Name Function Duration
_ab Used in connection with access to admin. 2y
_secure_session_id Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. 24h
_shopify_country For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. 1y
_cmp_a Used for managing customer privacy settings. 1d
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. 2w
cart_sig A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used to identify a user after they sign into a shop as a customer so they do not need to log in again. 1y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 1 hour, 3w or 1y depending on value
source_name Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app. session
storefront_digest Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_session_lookup Used in connection with checkout. 3w
checkout_session_token_<<token>> Used in connection with checkout. 3w
identity-state Used in connection with customer authentication 24h
identity-state-<<token>> Used in connection with customer authentication 24h
identity_customer_account_number Used in connection with customer authentication 12w

 

Reporting and Analytics

Name Function Duration
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify analytics. session
_shopify_fs Shopify analytics. 30min
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session
customer_auth_provider Shopify analytics. session
customer_auth_session_created_at Shopify analytics. session

Source: https://www.shopify.com/legal/cookies; consulted on 16 February 2022

Cookies from third parties

In the event that software solutions from third parties use cookies, this is stated in this privacy statement. We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.

CookieScript

We use the services of CookieScript for scanning, analysing, and managing consent for cookies on our website.

Review choice and delete cookies?

Cookies are stored on your computer and you can delete them at any time. That is very easy. Click on one of the icons below to go directly to the manual of your browser. Please note that after deleting cookies on some websites you will have to set your preferences again or log in again.

Privacy policy changes
At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.

 

Company details

Tree Sea Studio
Hoendiep 128, 9743 AR Groningen, The Netherlands
E: info@treeseastudio.com